I cannot speak highly enough of the dedication and thoroughness and support of PCQ's long arm committee. They took seriously my issues with quilting the teal quilt. They scheduled a thread testing session and work day for themselves and invited me to bring my teal thread for them to test.
They tweaked everything they possible could. They got the machine to quilt perfectly and I was able to start quilting my quilt. No more eyelashes on the back!
Looking good!
Two thirds of the way quilted, and I ran out of bobbin. After inserting the new bobbin, the machine made a funny sound and acted up again. Major eyelashes. The girls on the committee tweaked some more, did a lot of testing, and after four hours that afternoon, called it a day with plans to reconvene the next morning. I took the quilt off the frame, took it home and removed the bad quilting.
Next morning the girls on the committee tweaked everything some more. They cleaned and adjusted everything again and again. They tried my teal thread and they tried white thread, same type. They tried different bobbins. They even tried a different bobbin case. Finally they were satisfied with the quilting and I was able to finish the last two passes. There were a couple of thread breaks and a couple of small birds nests on the underside, but those are small and near enough to the edge that I can unpick the bad parts and restitch on my domestic machine.
I'm grateful to the members of the committee for their dedication to solving the problem and helping me get my project quilted. I hope no one else has to deal with such problems next time they're quilting.
I have another reserved time slot on the 8th - this week! - and I'll be quilting my grandson's quilt with minky backing. Wish me luck!
I empathize with your problems. Every once in a while my long arm gives me fits. I'm glad you had a posse of help. It looks wonderful! Here's hoping the binding goes smoothly.
ReplyDeleteYay and wishing you a ton of luck! I’m so surprised at the Innova issues as I know Vicky loves her machine.
ReplyDeleteWOW--that was amazingly helpful for you--wonderful to have people ready to step in and keep working until it performed correctly!!
ReplyDeleteLovely stitching on your piece...hugs, Julierose
How frustrating to have all those issues with the quilting. But it looks good finished.
ReplyDeleteWow this is awesome news! I’m glad their actions came through.
ReplyDeleteWith all the testing, did the issue seem to be only with that particular teal thread? If so, I wonder why it was being so persnickety (not that we will ever really know, but it is very interesting). I'm so glad they put so much time and effort into getting it right for you.
ReplyDeleteThat is a dedicated group to work through all those long arm problems. They had to have been really frustrated too. Glad you got your quilt quilted.
ReplyDelete